New Xbox Update Renders Games Unplayable

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The recently released Xbox Live update that introduced support for a new disc format, known as Xbox Game Disc Format, is preventing a select few Xbox 360 owners from playing game discs on their system. If you get a ‘disc unreadable’ or ‘disc unsupported’ error, be aware that your console is probably affected.

The company has told IGN that they are “able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console.” They have not stated exactly what is causing the problem, but it is not believed to be isolated to just one model of Xbox 360. If you receive this error, contact Microsoft at